Best Medical group in Dundas

I am not sure how this facility received a 2.5 stars. My experience here today reflects a organization that simple does not care about patient care or general kindness. My appt was for 1030am. I was brought into exam room at 1120 and waiting for almost another 10 mins. From what I can only assume, the Dr. came in what again i will assume were here medical students. No one introduced themselves or acknowledged being an hr behind schedule I was asked why I was coming in, I explain (showed) and within only a few moments was given a rushed explanation and advised would need to book procedure and promptly advised not covered … she paused as if figuring out what she thought was a good number spat out $600 and proceeded to write “major procedure” on a scrap paper and said go back to front desk to arrange. Nothing was explained or discussed. I was left utterly speechless and angry! Zero patient care… in addition this facility is shared with a family Dr’s office and physio office. You check in like cattle with a tablet with zero assistance from front staff. Do yourself a favor and decline any appt here! What a joke