Best Optometrist in Hamilton

Unfortunately had a very similar experience to others here. I should have read the reviews first. I ordered contacts from them earlier this year and was told on the phone if my prescription changes, they’ll just swap them. Well my prescription changed and I went in and ordered a new supply but didn’t really understand the process, I even clearly said “I don’t understand this” to the doctor and Paula the sales lady, but figured it should be fine since I have insurance. Lo and behold, my insurance is not covering these specific $900 contacts. Absolutely no one at the eye place told me sales were final until AFTER I purchased them. The receptionist was great and suggested I email Paula directly with my concern. I did and she never got back to me, so now I’m stuck with this $900 charge that I have no idea how to pay off. She also tried to sell me $1000+ glasses (not even designer nor any special coatings!) thank god I didn’t go for those. I told her I can get way cuter and better ones online for 1/50th that price. Can’t believe eye place are still scamming customers like this in 2025. Definitely gonna look for a new eye doctor.